Find out how we can help you overcome your fear of ‘the dentist’
We’ve noticed an increasing number of enquiries from people who are very nervous about visiting the dentist. Some have said that even taking the brave step to contact us has left them literally shaking and in tears. So we thought we’d share our approach to give you some idea about the essence of what we have been doing as a team to reassure and encourage you, or someone you know, to conquer your anxiety.
We have a lot of time and patience for our patients and we have managed to relieve quite a few people of dental phobias over the last few years. Often a friendly relaxed atmosphere and a team which listens well is the key.
You can contact us in whatever way is easiest for you. Most often people get in touch via Facebook as it is a familiar and informal platform to ask questions. Our Practice Manager Sharon and Reception Manager Kerrie are usually the first to respond and reach out as a friendly voice. We will encourage you to call, or we can call you, so that we can take a few details and register you on our system. We can then make you an appointment. We suggest getting you seen as quickly as possible so that you don’t have to worry about it too far in advance.
We also offer a free of charge appointment with one of the practice nurses to have a look around the practice and discuss any concerns before committing to an appointment with the dentist. This is an informal appointment not in a clinical environment. If you would like to do this please just ask.
When you arrive Kerrie or Hilary will greet you at reception and will keep you amused while you wait. They keep an eye on everyone who is waiting, especially our nervous patients and will offer you a cup of tea or coffee.
We have three Dentists at the practice. Clare, Jamie, and Noor. All of them are highly qualified Dentists and will give you the best treatment they can, but the main thing is they are normal down to earth people who are receptive to their patient’s needs. We will give you the time you need to gain trust in us and we will find out what you need from us to help you. For example - some of our patients need a blow by blow account of what is happening and what we are doing, whilst others want to put a pair of headphones in, listen to their music and wait for us to tell them it's all done. It depends on what you want. We will take the time to find that out.
All our Practice Nurses are happy to hold your hand if you need it and chat to you to keep you distracted. Gaining nervous patients trust and helping them through their treatment journey is what we get most satisfaction from.
We hope that lays a few of your fears to rest, if there's anything else you would like to know, please ask away. You can also read more about sedation treatment and testimonials from nervous patients here.
Don’t leave it until you are in pain, come and see us before then. Call us on 01489 296123 to make an appointment.